Crafting the Perfect Apology: A Guide to Restoring Trust
Sometimes “sorry” just isn’t going to cut it. This article explores how a well constructed apology can lead to genuine healing.
Better Communication: How to use B-MAP and Solution Focussed Requests for Clarity and Connection
Better communication get better results. BJ Fogg’s excellent B-MAP model of behavior informs the basis of the CAR framework of Solution Focussed Requests. Find out more in this article.
Using Solution Focussed Requests for Better Relationships
Relationships improve when communication is clear and focussed upon the outcomes we want. Solution Focussed Frames using the C.A.R framework help to get better clarity, understanding and performance
The Core Skills of Non-Violent (Needs Based) Communication
The key skills of Non-Violent Communication are helpful in a variety of contexts. Learn them. Apply them. Watch your interactions improve
How Self-Regulation Builds Healthy Relationships
Self regulation is the key to healthy relationships; not just with others, but also ourselves.